RCMS Stack On-Premise Deployment Process Overview

1. Deployment Phase Flowchart

1.

Pre-sales

Requirement Survey & Solution Formulation

2.

Preparation

Environment Preparation & Check

3.

Deployment

Application Deployment & Testing & Validation

4.

Acceptance

Customer Acceptance

Phase Description and Work Tasks

Pre-sales Phase

Work Tasks: Conduct requirement survey, formulate solutions, and confirm solutions with customers.

Key Deliverables:

  • 《RCMS STACK Deployment Evaluation Form.xlsx》
  • 《RCMS Stack Server Resources Suggestion.xlsx》
  • 《RCMS_Stack_On_Prem_Deployment_Process_Overview_v1.0.docx》
  • 《Robustel RCMS Stack Customer Presentation_v1.0.pdf》

Preparation Phase

Work Tasks: Prepare the deployment environment and perform environment checks.

Key Deliverables:

  • 《RCMS_Stack_On_Prem_Prerequisites_Checklist_v1.0.xlsx》
  • 《RCMS_Stack_On_Prem_Deployment_Process_Overview_v1.0.pdf》

Deployment Phase

Work Tasks: Deploy applications and conduct testing/validation.

Key Deliverables:

  • 《RCMS_Stack_On_Prem_Installation_Guide_v1.0.pdf》
  • 《RCMS_Stack_Deployment_Verification & Delivery_Report_v1.0.xlsx》
  • 《RCMS_Stack_On_Prem_Admin_Quick_Start_v1.0.pdf》
  • 《RCMS_Stack_On_Prem_FAQ_v1.0.pdf》

Acceptance Phase

Work Tasks: Facilitate customer acceptance.

Key Deliverables:

  • Customer signed acceptance report (based on test report)

2. RACI Responsibility Matrix

R: Responsible A: Accountable C: Consulted I: Informed RA: Responsible & Accountable
Task Phase Work Item Customer PM/Project Manager Sales Pre-sales R&D
Pre-sales Requirement Survey RA I C I I
Solution Drafting I A C I R
Solution Confirmation C A R I I
Preparation Env. Setup RA I C C I
Env. Check C A I R I
Deployment App Deployment C A I C R
Testing & Validation C A I C R
Acceptance Customer Acceptance RA C C C I

3. Project Key Milestones

M1

M1: Deployment Solution Confirmed

Completion Criteria: Both parties sign off on the Evaluation Form and Server Resources Suggestion

Duration: 5 Days

Lead Responsibility: Customer

M2

M2: Environment Preparation Completed

Completion Criteria: Both parties approve the Prerequisites Checklist

Duration: 10 Days

Lead Responsibility: Customer

M3

M3: Application Deployment Completed

Completion Criteria: Core services start successfully, and basic functions are accessible

Duration: 3 Days

Lead Responsibility: Our Team

M4

M4: Testing Passed

Completion Criteria: Core business functions validated; Delivery Report finalized

Duration: 2 Days

Lead Responsibility: Our Team

M5

M5: User Acceptance Approved

Completion Criteria: Customer confirms acceptance based on the test report

Duration: 5 Days

Lead Responsibility: Customer

Note: The next phase starts only after the previous phase is completed.